Privacy Policy:

Smileology is a DBA of BLUEWATER BAY DENTAL

Effective Date: January 1, 2026

Smileology (“Smileology,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications, including text messaging (SMS).

IMPORTANT NOTICE REGARDING TEXT MESSAGING (SMS)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS consent data, including phone numbers and opt-in records, is used only to provide direct communication related to Smileology’s services. Text messaging data and consent records are never sold, rented, licensed, transferred, or shared for advertising, lead generation, or affiliate marketing purposes.

Text messaging data and consent records are never sold, rented, licensed, transferred, or shared for advertising, lead generation, or affiliate marketing purposes.

Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it:

  • Full name
  • Phone number
  • Email address
  • Appointment details and treatment-related preferences
  • Communication consent records (including SMS opt-in timestamps and methods)

Non-Personal Information

We may automatically collect limited technical data, including:

  • IP address
  • Browser type and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information only for legitimate business and healthcare-related purposes, including:

  • Scheduling and confirming appointments
  • Sending appointment reminders and care-related notifications
  • Responding to inquiries and patient requests
  • Providing customer support
  • Maintaining communication preference and consent records
  • Improving our website and services
  • Meeting legal, regulatory, and compliance obligations

We do not use SMS for unsolicited marketing or affiliate promotions.

SMS Messaging Program & Consent

SMS Purpose

If you opt in to receive text messages from Smileology, messages may include

  • Appointment confirmations and reminders
  • Follow-ups related to your dental care
  • Service-related notifications
  • Customer support responses

Opt-In

  • You will only receive SMS messages if you explicitly consent
  • Consent may be collected via web forms, written forms, or direct request
  • We maintain verifiable records of all opt-ins

Opt-Out

  • You may opt out at any time by replying STOP
  • You will receive a final confirmation message
  • No further messages will be sent unless you re-opt in

Help

Message Details

  • Message frequency varies based on your interaction with our services
  • Message and data rates may apply
  • Carriers are not responsible for delayed or undelivered messages

Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share limited information only in the following cases:

Service Providers

Trusted third-party vendors who assist us in operating our business (such as appointment scheduling software or SMS delivery providers).
These providers:

  • Act solely on our behalf
  • Are contractually bound to confidentiality

All use cases exclude text messaging originator opt-in data and consent.

Legal Requirements

We may disclose information if required by law, court order, or valid legal process.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors is limited strictly to operational support (such as SMS delivery or customer service systems).

Text messaging opt-in data and consent records are excluded from all other data-sharing categories.

Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encrypted data transmission where applicable
  • Restricted access to personal information
  • Secure systems and access controls
  • Regular system monitoring and updates

While no system is 100% secure, we take appropriate steps to protect your information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve site functionality
  • Remember user preferences

You may disable cookies in your browser settings, though some features may be limited.

Your Rights & Choices

You have the right to:

  • Access or update your personal information
  • Withdraw consent for future communications
  • Opt out of SMS by replying STOP
  • Opt out of email communications via unsubscribe links

To exercise these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. This Privacy Policy applies only to Smileology.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

Contact Information

Smileology
Phone: (850) 897-4488
Email: support@smileology.com
Website: https://smileology.simpleimplantsnow.com/bring-your-smile-back
By using our website and services, you consent to this Privacy Policy.